Do you not have a debit or credit card or just want to pay with cash on Tinderbox? Whatever the reason, you can choose a value card. In the value card booth, you can deposit money on a value card, which you can then use in all bars and stalls.
Deposit on value cards
When buying a value card, you must pay a deposit of 100 DKK. The deposit will be returned at the value card stall when you have your remaining balance paid out. If you decide to contact NorthSide at firstname.lastname@example.org after the festival, the 100 DKK deposit will cover an administration fee of 85 DKK.
If payment of a possible balance must be made via bank transfer, either during or after the festival, as described in the section on balance, an administration fee of 100 DKK will be charged for administration in connection with the bank transfer. The fee will be set off against your deposit if there is insufficient balance on the value card to cover the administration fee.
ATTENTION! If you use up the card, do NOT give it to the bartender, as you will not be able to get your deposit back. To get your deposit back you must return the value card to one of the value card stalls.
Photograph your value card
When you receive your value card, you must photograph it so that the 10-digit number on the card can be read. You need the image if you lose your value card, and you must use it if you want any balance to be transferred via bank transfer after the festival (procedure is described in more detail in the section on balance).
Can I use my value card again?
Yes, value cards bought in connection with NorthSide 2022, can be used during future NorthSide festivals. If you keep your value card, your balance will remain on your card. Your deposit will be returned, once you return the card to the value card stall.
How do I get a refund of the remaining balance on my value card?
You can at any time visit a value card stall and get a refund of the remaining balance. At the same time you will get your deposit back.
Please note, that it’s only possible to receive the balance on a credit card. It will not be possible to get the refund back in cash or via MobilePay. If you do not have a credit card, please write an email to email@example.com. You must include the 10-digit card number + your bank information in order to receive the remaining balance via bank transfer. In connection with the bank transfer there will be charged a 85 DKK fee. The fee will be set off against your deposit, if there is not enough balance on your value card to cover the administration fee.
For different reasons, multiple banking days may occur before the money has returned to your account. If 2 weeks has gone by without the money returning to our account, please contact NorthSide at firstname.lastname@example.org.
If there is a remaining balance on your value card, and email@example.com has not been contacted before June 30th the following year, then you lose the right to apply for a refund of the remaining balance.
When is the value card stalls’ opening hours?
The value card stalls will follow the opening hours of the festival site.
What happens if I lose my value card?
When purchasing a value card, we encourage you to photograph the 10-digit number on the card. Should you lose the card, you must go to a value card stall. They will help you to deactivate the lost card and transfer the money to a new card.